The Home Office is staffed by 25 customer service friendly people. 12 of them in the 24/7 Claims Department, all certified and experienced diesel technicians, who will help your customers & service departments diagnose the failure and work hand in glove with them to get the truck owner back on the road making a living quickly.
“The quality of the relationship we have with Premium 2000+, from their management to their sales reps, is one of trust and respect. If you have a business partner you trust and who trusts you…that’s true magic.”Doug Shields
“Thank you for your assistance in this claim along with your co-operation as well. Premium’s professionalism and customer service is the main reason for our association with your organization.”Steve Barillaro
Our goal is to provide truck owners with equipment warranty options that meet their business, budget and personal needs. Bottom line, we’re here to help keep drivers on the road so they can earn a living. Excelling at customer service, having great relationships with service centers and managing claims quickly for covered components is very important to us, because it’s important to the drivers."- Wade Bontrager CEO, National Truck Protection®/Premium 2000+™